If you haven’t heard, there is a lot of news buzzing about BattleFrog today. Many are indicating that the company is closing its doors and there seems to be a lack of official press releases. However, it is my opinion that news reporting should be based on fact and not social media buzz.
While there is a lot of speculation about the current status of BF and their future, we do know a couple of things. Registration for 2016 races has been suspended and refunds are in order. Without diving into any of the shenanigans on the web, the facts are trickling in.
In a recent notification to Ambassadors, BattleFrog outlined the following:
Thank you for being a valued customer and loyal advocate. Today, BattleFrog announced that it will be suspending its 2016 racing season as it focuses its efforts on product alignment and its popular media programming. As a result, all races have been cancelled.
All registrations are being fully refunded to the purchasing credit card. For those with multi-race passes, all unused races will be fully refunded. Refunds will be issued within thirty days by our third party processor.
All Ambassador accounts are being paid out at their current standings.
We regret any inconvenience that this may cause our valued customers. Again, all registrations for cancelled races will be refunded automatically within thirty days and no further action is required. Please email –removed for privacy– with any questions.